FAQ

Everyone has questions before getting their first site built – so we’ve compiled a few to answer some commonly held concerns.

How do I make the most from being online and how much will it cost?

It starts with a phone call or an email. We’ll get a get a sense of what you want to achieve and figure out how we can make that happen for you. Whenever possible, the next step is to meet in person to better connect and understand where you’re coming from and where you want to go – then we can discuss the best strategies for getting you there. Once we answer these questions, the next question is always

How much?

Price can range  widely depending on what you’re looking for, so we often ask clients to come up with a budget range that they’re comfortable with; it doesn’t mean we’re going to spend it, it just gives us a sense of the possibilities we can work with. Once we have a sense of the possibilities, we can start the process.

Prices for past website projects have ranged from $1000 – $50,000, based on a vast spectrum of needs. We’re also experimenting with ideas for making some custom standard formats that keep things very simple and cheap for people who just want something very basic that will get them started.

No matter how big or small your project, or even if you’re not committed to a project, but just want some advice on getting started, we always provide a free consultation.

That way we can give you a sense of direction without any pressure or financial obligation.

If you know you want to make the most of your online presence but don’t know how or what’s possible, come in and sit down with us over a cup of tea. If our conversations helps you realize your dreams through an online presence, then we’ve been successful. Whether you end up using our services or not, our door is always open.

What distinguishes us from other website design companies?

Our business is first and foremost about building personal relationships. The particular technical skills and services we bring come second only to our passion for forging rewarding, supportive collaborations with our clients.

Our goal is to delight you by making a site that has real value for you — we evaluate our success by our client’s triumphs. We are explorers and innovators, always eager to move a project forward even when — perhaps especially when – it means blazing new trails to meet our client’s needs.

Many companies have the tech side already structured and simply fit the projects into this structure. We do precisely the opposite. Our approach is to listen to your needs and start a conversation about how we can realize your desires in a way that brings you success. Whether you want to increase your sales by 200%, add another day to your practice, or simply have the peace of mind of knowing you’re on the right track – we can help.

What are your relationships with clients like?

The greatest teachers aren’t the ones who bring in the most students — they’re the ones who turn out the most teachers.

We believe that all great relationships are about empowerment rather than dependence. We give people a set of tools and teach them how they can use them themselves so that they are able to control the technology to suit their needs on their own. We maintain an ongoing relationship with almost all of our clients after the initial project is complete. We check in with them on a regular basis to exchange feedback on their satisfaction, help optimize their online reach and search engine visibility, and provide any other support they need.

Is it going to be difficult or time-consuming to change content on my site?

The days of having to feel subservient to the whim of some secretive weblord who holds the high-priced key to all of the programming for your site are gone. The old way was to make a static website where any change, no matter how small, had to be made by the developer.

We don’t do that here.

We make websites that are also tools you can use for your own purposes, which puts the power and control right where it belongs: in your hands.

We use the WordPress platform so that you can login and manage your content yourself. You can add a new page, or change or update the content, or blog and communicate via social media. Nearly everything you might need to do is as easy as writing an email – and we’ll take the time to train you to use your site like a pro.

What is WordPress?

WordPress started out a decade ago as a blogging tool. The creators did such a great job on its user-friendliness that other programmers wanted to adapt it to new applications. The creators responded by making their code ‘open source’, which meant other developers had open access to the mechanisms and could use it as a foundation upon which to build amazing websites and tools, which they often recirculated back into public use.

There’s a planet-wide ecosystem of WordPress developers who are all sharing, contributing and constantly evolving WordPress’s range of applications. We’re one of those developers; we’re extraordinarily adaptable, we love to keep things fresh, and we love nothing better than to take the WordPress scaffolding and reassemble it in a way that best suits your purposes.

If at any time you want to remodel your site, we can do that too. WordPress’s versatility and popularity means you’re never locked into an arrangement that no longer suits you. You can have your site altered and maintained by anyone who understands the WordPress platform…including you, if you wish.

For us, it’s all about infinite adaptability, ease of use, and autonomy – even if you find that elsewhere.

Fortunately, clients tend to stick with us because of the service we offer, and the investment we make in our relationships.

I can get a WordPress.com website for free, so why should I pay for a WordPress.org site?

The functionality of the the free sites is limited to just blogging and, if you want to do anything more advanced, those limitations quickly become closed doors.

WordPress’s flexibility and customizability is second to none, and a site that is built to do exactly what you want it to do – a site that really serves your needs, and the needs of your audience – is paramount for success.

We can help you broaden your reach, and increase your audience and revenues by sculpting these tools into your ultimate broadcasting engine. When you see how instrumental we are in getting your message out, you’ll smile whenever you hear someone ask this question, because you’ll know for yourself how colossal the difference really is…and you’ll have the success to prove it!